Please carefully read the following Privacy Statement, Terms of Use and Disclaimer before using the drinkswisscollagen.com Website.  By using our Website, you agree to these Terms of Use.  If you do not agree to these Terms of Use, you may not use this site. drinkswisscollagen.com reserves the right, at any time, to modify, alter or update these Terms of Use, and you agree to be bound by such modifications, alterations or updates.

PRIVACY STATEMENT

Security Statement
When you use Drinkswisscollagen.com, we respect your privacy.  Our site uses the information provided to help personalize product information and offers.  We only use your name and address to mail you promotional items, news and offers.  We will never give or sell your information to any third party.

Email Privacy Matters
We use your email address only to send you information and updates about Drinkswisscollagen.com.  On your registration form you may select whether or not you want to receive emails from us. You can unsubscribe at any time you wish.

Cookies and Your Computer
Like most e-commerce Web sites, we use "cookie" technology.  A cookie is a very small text file that a Web site can save onto your computer's hard disk to store your information and settings.  When you log on, the cookie tells us whether you have visited us before or are visiting for the first time.  It doesn't track any personal information, give us the means to contact you, extract information from your computer or deliver viruses.  Furthermore, credit card information is never stored in a cookie.  Cookies are simply the most efficient way for us to be able to offer you an enjoyable and efficient online shopping environment.

Drinkswisscollagen.com believes in providing a safe and secure shopping experience for all of our clients.  We provide stringent and effective security measures on our site. It is our policy to never send private information, such as your credit card number, via email.  In fact, this is a practice we recommend you adopt in all of your Internet activities.

We designed Drinkswisscollagen.com to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, versions 8.0 (for PC) / 5.0 (MAC) or higher of Internet Explorer.  This means you'll be unable to inadvertently place an order through an unsecured connection.

Disclosure of Personal Information
Any information you provide to us when you establish or update an account, enter a contest, shop online or request information is maintained in private files on our secure Web server and our internal systems.  This information is used to enable Drinkswisscollagen.com to deliver services and information about our products to you.

To ensure compliance with Federal law, Drinkswisscollagen.com does not maintain information provided by children under the age of 18.  If you are visiting Drinkswisscollagen.com from a location outside of the U.S., your connection will be through and to servers located in the U.S.  Your orders placed through Drinkswisscollagen.com will be accepted and fully processed in and shipped from the U.S. and all information you provide will be securely maintained in our Web server and internal systems located within the United States.

TERMS AND CONDITIONS

Links
For your convenience, our Web site may contain links to other sites. Drinkswisscollagen.com is not responsible for the privacy practices or the content of these other Web sites.

Third-Party Advertisement Servers
We may use third party advertising companies to serve ads on our behalf.  These companies may employ cookies and action tags (also known as single pixel .gifs or Web beacons) to measure advertising effectiveness.  Any information that these third parties collect via cookies and action tags is completely anonymous.

Copyright
All content included in our Website, such as text, graphics, logos, button icons, images, audio clips and software, is the property of drinkswisscollagen.com, Prime Global Importers LLC, or their content suppliers and protected by U.S. and international copyright laws.  The compilation (meaning the collection, arrangement and assembly) of all content on drinkswisscollagen.com is the exclusive property of drinkswisscollagen.com and Prime Global Importers LLC and protected by U.S. and international copyright laws.  All software use on drinkswisscollagen.com is the property of drinkswisscollagen.com, Prime Global Importers LLC, or their software suppliers and protected by U.S. and international copyright laws.  Permission is granted to electronically copy and print hard copy portions of drinkswisscollagen.com for the sole purpose of placing an order with drinkswisscollagen.com or using the Website as a shopping resource.  Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content of drinkswisscollagen.com is strictly prohibited.

Trademarks
All trademarks, logos, service marks and trade names are proprietary to drinkswisscollagen.com, Skinside AG, Prime Global Importers LLC, or other respective owners that have granted drinkswisscollagen.com the right and license to use such intellectual property.

Disclaimer
The information, services, products offered for sale and materials contained in and/or advertised on drinkswisscollagen.com, including, without limitation, text, graphics and links, are provided on an "As Is" basis with no warranty.  TO THE MAXIMUM EXTENT PERMITTED BY LAW, drinkswisscollagen.com, PRIME GLOBAL IMPORTERS LLC, AND THEIR SUPPLIERS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS AND MATERIALS, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.  In addition, drinkswisscollagen.com, Prime Global Importers LLC and their suppliers do not represent or warrant that the information accessible via drinkswisscollagen.com is accurate, complete or current.  We are not responsible for typographical errors.  Price and availability information is subject to change without notice.

Product Information
In certain cases, merchandise displayed for sale on drinkswisscollagen.com may not be available in retail stores.  The prices displayed on the Web site are quoted in U.S. dollars and are valid and effective only in the United States.  The particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colors of products offered on the Web site.

drinkswisscollagen.com's Electronic Communications with You
You agree that drinkswisscollagen.com is authorized to transmit electronic mail to you for the purpose of informing you about your particular transaction, the drinkswisscollagen.com site or drinkswisscollagen.com's products or services, or for such other lawful purpose(s) as drinkswisscollagen.com and Prime Global Importers LLC deems appropriate.

Links to Other Web Sites
drinkswisscollagen.com may contain links to Web sites other than our own.  drinkswisscollagen.com does not assume any responsibility for those sites and provides those links solely for the convenience of our visitors.  drinkswisscollagen.com and Prime Global Importers LLC do not control the content of these sites and take no responsibility for their content, nor should it be implied that drinkswisscollagen.com or Prime Global Importers LLC endorses or otherwise recommends such sites or the products or services offered.

Limitation of Liability
IN NO EVENT SHALL drinkswisscollagen.com, PRIME GLOBAL IMPORTERS LLC, OR ANY OF THEIR AFFILIATED ENTITIES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF drinkswisscollagen.com AND PRIME GLOBAL IMPORTERS LLC HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE.  These limitations shall apply notwithstanding any failure of essential purpose or the existence of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Applicable Law
The drinkswisscollagen.com Website is created and controlled by drinkswisscollagen.com and Prime Global Importers LLC in the State of Florida, United States of America.  As such, the laws of the State of Florida will govern these disclaimers, terms and conditions without giving effect to any principles of conflict of law.  We reserve the right to make changes to our Website and these disclaimers, terms and conditions at any time.

RETURN AND EXCHANGE POLICY

At Drinkswisscollagen.com our goal is to help you find the products that are the perfect fit for your skin, health & lifestyle. We hope you'll be completely satisfied with your products and we will accept any product purchased directly from DRINKSWISSCOLLAGEN.COM.com for a return or exchange, as long as it is at least half full and received within 30 days of initial purchase.

PRODUCT RETURN PROCESS

1. Connect with Customer Care
If you would like to return or exchange an item purchased online, please contact Customer Care to initiate your return/exchange at 800-428-4114. Our Customer Care Team will be happy to assist with a complimentary return label for returns that meet our policy requirements. It is important that you contact Customer Care before you send in a return or exchange. We are not responsible for returns lost in transit that have not been communicated to Customer Care.

Drinkswisscollagen.com mailing address for correspondence:

1688 Meridian Avenue Suite 700
Miami Beach, FL 33139

2. Complete the Return Form & print the pre-paid label
Return labels will be sent to your email address along with a return form. Returns and exchanges can only be processed if our Return/Exchange form is included, and the desired action is specified.

3. Pack your return
Please safely pack the products and include the return form. Affix the prepaid return label to the box and ship it back to us by bringing the return to a UPS store or hand to your local UPS carrier.

FREQUENTLY ASKED QUESTIONS

Returns typically take up to 5-7 business days to reach us. Once your return is received, please allow 7 business days for the refund/exchange to be processed. Contact your bank or credit card company to learn about their posting timeline for refunds.

For items you wish to exchange, the same timeline & return process applies. Once received, Customer Care will be happy to reach out if additional payment is necessary based on your exchange.

Returns received that have not been discussed with Customer Care that are not in compliance with our Return Policies will be held for 7 days until we receive the return form. If outside the 30 day return timeframe, products will be returned to the sender at their expense or donated.

What if I received an order with leaking items, missing items, or my package is missing?
Please contact Customer Care as soon as possible after receiving your delivery or when you notice a package is missing after receiving our delivery confirmation email. For missing packages marked delivered to the address on the order, we require a minimum of 2 business days to file a claim with the carrier before sending a replacement. We are unable to assist with items that arrived broken, missing items, and missing packages outside of the 30-day return/exchange policy timeframe and without a photo of the broken items and/or package.